Experience

Design Researcher - Rural Computing Lab                                                  Michigan State University, Department of Media and information  May 2022 - May 2023 

• Conducted user research and business analysis on the data-sensing agricultural technology.

• Evaluated academic & professional literature on the intersection of UX and agricultural technology to inform design.

• Researched, developed, and tested low-cost agricultural solutions, using Arduino and LoRaWAN to prototype multiple sensor systems, improving farm data collection efficiency, and maximizing network capabilities and user adoption.

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HR & Administrative Officer

Cornerstone Robotics Limited, Hong Kong SAR                                           May 2020 - Jun. 2021  

• Established user-centric HR policies and innovative employee benefit programs, boosting overall job satisfaction and retention rates.

• Rolled out an HR Information System emphasizing user-friendly workflows, resulting in a 70% increase in administrative efficiency and accuracy in payroll and benefits management.

• Administered 2 profitable fundraising programs, effectively handling documentation and coordinating teams to achieve significant financial gains of approximately USD 120,000.

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Associate, Rewards and People Operations

Klook Travel Technology Limited, Hong Kong  SAR                                    Mar. 2018 - Sep 2019  

• Contributed to the design and enhancement of an intranet website and updated features and functionality based on user’s needs and feedback, greatly improving the digital employee experience.

• Supported the HR System(Workday) implementation and audited 500+ employees’ information to ensure data quality and build user trust in the new platform.

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